Returns & Exchanges

We want you to love your color, but if you are not entirely satisfied with your purchase, we offer a 30-day return window for unopened and unused products. Please note that due to the nature of beauty products, we cannot accept returns on items that have been opened or used.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to start the process.

2

Prepare Your Package

Securely pack the unused items in their original packaging and include the packing slip provided in your confirmation email.

3

Ship It Back

Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the return, we will issue a refund to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing